Big Brothers Big Sisters of Rockland County (“BBBS of RC”) respects your concern about privacy and values the trust you have placed in us. This Privacy Policy describes the types of personal information we collect, how we may use that information, and with whom we may share it.  Our Privacy Policy also describes the measures we take to protect the security of the information.

Reasons BBBS of RC Collects Personal Information

We collect and use information about you to communicate with you about our services, promotions, programs and events.  We also collect information to improve your website experience, recruit volunteer Big Brothers and Big Sisters and enroll children and youth, enable you to make donations to BBBS of RC, and enable you to stay informed on current events.

Information BBBS of RC Collects and How the Information May be Used

Online Enrollment:  When you register online to become a Big or Little, you give us your name, email address and phone number.  If you are under 13 years old, we ask you to have your parent or guardian enroll you, or you may call your local agency directly.

Register for Our Newsletter: When you ask us to send you our newsletter, you provide us with your email address so we can fulfill your request.

Contact Us Link: If you contact us via our website, we may ask you for information such as your name, address, and email address so we can respond to your questions or comments.  Unless you consent, we do not retain this information except to respond to your inquiries.

Cookies and Other Technologies:  Like many organizations, we use cookies and log files on our website.  Cookies are small text files that websites often store on the computer hard drives of visitors to their sites.  A cookie contains a unique code, which is used to recognize your computer when a user of your computer returns to a website that was visited previously.  Log files are small text files that websites automatically create when a user visits a site.  We use cookies and log files to enhance the online experience of our visitors and to better understand how our site is used.  Cookies and log files may tell us, for example, whether you have visited our site before or whether you are a new visitor.  If, however, you prefer not to enable cookies, the “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.  Please note that certain features of our web site may not be available once cookies are disabled.

Contests and Sweepstakes: Occasionally we offer contests and sweepstakes, which may be entered online.  To participate in a contest or sweepstakes, you may be asked to provide your name and e-mail address.  Sometimes, when we conduct contests or sweepstakes that may involve more than a one-time contact, we may ask additionally for the e-mail address of a parent.  All the information collected is securely maintained and used only for the purpose of conducting the contest or sweepstakes.  Once the contest or sweepstakes if finished, we then delete any personal information collected.

Donation: You give us contact information and credit card or checking information so we can process your donation.  We use this information for that purpose and to customize our communication with you.  BBBS of RC will not share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of non-BBBS organizations.

Special Offers and Instant Coupons:  From time to time, we may offer you discounts and rewards provided by our supporters.  When you choose to download any special offers or instant coupons from our websites, we do not collect any personal information about you.

eCard: You may ask us to send an eCard on your behalf.  We do not use any personal information you provide in connection with sending an eCard except to send the eCard.

Other Ways We May Use Information to Provide Services: You may provide us with survey information to help us learn more about your preferences.  We maintain information you provide to us in our database to provide you with the information, goods or services you have requested.

When BBBS of RC Discloses Your Information

BBBS of RC takes your privacy very seriously.  We do not share personal information about you with any third parties for their own marketing purposes.

We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.  We also may disclose information about you to other members of the BBBS of RC family (such as our National Organization, which may have its own privacy policies).

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information.  We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures.  Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How does BBBS of RC protect personal information?

The security of personal information is a high priority for us.  We take precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

We maintain online safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. To protect the security of your credit card information, we use the industry standard for Internet security — Secure Socket Layer (SSL) technology.  This Internet encryption standard scrambles data as it travels from your computer to our server.  You’ll know that you’re in a secure area of our website when the “http” portion of the BBBS website address in your browser changes to “https.”  The “s” stands for “secure.”

BBBS of RC’s products, services, promotions and programs will change over time.  This Privacy Policy will be updated periodically to reflect those changes and corresponding changes in our information practices.  Whenever we revise this Privacy Policy, we will change the date on the notice to indicate when the revisions were made.  We reserve the right to change our information practices and the terms of this Privacy Policy as necessary. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.

If you would like to change your contact information, please email us.  Please email us from the email address we would have on file so we can verify ownership.

Email us at: info@bbbsofrc.com  We will send you email only if you have provided us with your email address and have asked us to communicate with you this way.

Integrity of Your Personal Information

BBBS of RC has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.  You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by contacting us.  In addition, you can request a copy of your personal information and your interactions by contacting us at the email address at info@bbbsofrc.com.

Privacy of Children

Protecting children’s privacy is especially important to us.  We do not knowingly collect personal information from children under 13 for marketing purposes.

Links to Sites of Other Companies

The BBBS of RC website may contain links to other websites that operate independently of BBBS of RC and are not under our control.  We provide links to those sites solely for your convenience and information.  Those sites have their own privacy notices, which we suggest you review if you visit any linked sites.  BBBS of RC is not responsible for information that is provided by those sites or for any other use of the sites.

Further Questions Regarding Privacy

If you have questions or concerns about our Privacy Policy or data processing, please contact us.  Should you wish to unsubscribe from our mailings, please email us from the email address we would have on file so we can verify ownership.

Email us at info@bbbsofrc.com

Effective Date; Updates to Privacy Policy

The terms and conditions in this policy statement came into effect on June 11, 2020. BBBS of RC reserves the right to revise, amend, or modify this policy at any time and in any manner.  When we change the policy in a material way a notice will be posted on our web site along with the updated privacy policy.  Your use of our web site and any other services provided by BBBS of RC after such changes are implemented constitutes your acknowledgement and acceptance of these changes.  Please consult this privacy statement prior to every use for any changes.